Billing & Payments

What is Tax Compliance?

Definition

The requirement for subscription services to correctly calculate, collect, and remit sales tax or VAT based on subscriber location.

Understanding Tax Compliance

Tax compliance for subscription services is increasingly complex. In the US, the 2018 Wayfair ruling requires sales tax collection in states where economic nexus exists. Internationally, VAT/GST rules vary by country and product type — digital services are often taxed differently than physical goods.

Many jurisdictions require that the displayed price includes tax (EU) while others add tax at checkout (US). Subscription billing platforms handle much of this complexity, but it affects pricing. For consumers, the tax on subscriptions varies by location and can significantly impact the actual cost paid versus the advertised price.

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